My Door and Window Sensor is reporting an offline or malfunction status

Door and Window SensorMy Door and Window Sensor is reporting an offline or malfunction status

Check for a low battery signal in the history

A malfunction (or sensor offline) occurs when the Control Panel has not received a signal from the Door and Window Sensor in the last 24 hours. If your Door and Window Sensor reports offline or malfunction, check for a low battery signal in the history. If it has reported a low battery recently, change the batteries.

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