Frontpoint Hub

When your new Hub arrives, you'll need to login to your account and follow the steps provided to activate. Using your mobile phone, we'll guide you through the "Panel Swap" process with a few interactive prompts that will activate your new Hub, connect the Hub to Wi-Fi, transfer sensors, and check existing user codes.

We've optimized the Panel Swap process for ease and simplicity and the process is designed so anyone can do it. Read on below to get started!

Panel Replacement Overview

First, grab your mobile device and log into the Frontpoint app*:

From the navigation menu (), tap through the following path: Equipment Setup > System Control > Panel Swap.

Next, you'll be launched into an interactive series of easy-to-follow steps, broken down into four sections. An overview of the four sections is shown below:

After you complete the interactive steps, you'll be all set and secure!

A System Overview guide is included with your new Hub, which will introduce you to all of the features and capabilities of your Hub, answer FAQs, and provide tips to get the most value out of your system. We recommend reading through the booklet and saving it for future reference.

To access a digital version of the System Overview, which includes Hub & Keypad information, click below.

Having trouble?

_If you need help during the Panel Swap, contact our Support team.