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Hub KeypadMy Keypad displays offline or malfunction status

Hub Keypad

Here, you'll find support for your Hub Keypad.

My Keypad displays offline or malfunction status

Is your Keypad reporting a low battery?

If your Keypad is reporting offline or malfunction, it means it has not communicated to the control panel within 24 hours.

Check the history of your Keypad for any Low Battery signals and select an option below.

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