Self-Service Billing Now Available
Self-Service Billing
Great News! You can now manage your billing through the Frontpoint app or Alarm.com!
The Alarm.com App & The Frontpoint App
Did you know that Frontpoint is a long-time, proud partner of Alarm.com. This means your Alarm.com app and system will maintain all the features you are accustomed to using and have come to love. You may continue using your same login and password when logging into the Alarm.com app to monitor and manage your system. However, you can update your billing information and make payments via the Frontpoint app (same Alarm.com credentials).
To download the Frontpoint app:
Apple: https://itunes.apple.com/us/app/frontpoint/id945797198?mt=8
Android: https://play.google.com/store/apps/details?id=com.alarm.alarmmobile.android.frontpoint&hl=en
Note If you elect to continue using the Alarm.com app, you will notice small changes to the logo within the app. Please see image below:
When using the Frontpoint App, you follow these instructions to access your billing information.
After downloading and installing the Frontpoint app, open the app to your Home page.
On the bottom right of your screen, please select the menu option that says, More.
Under the About section, please select My Account and navigate the Account Billing section.
Alarm.com & My.frontpointsecurity.com
Similarly, Frontpoint has our own branded version of alarm.com. You may once again log in to my.frontpoint.security.com with your Alarm.com credentials to manage your system and your billing. You can also go directly to this link here to manage your billing.
To navigate there from your home screen, select My Account from the left side menu. Then navigate to the Account Billing Section.
If you wish to continue logging in to alarm.com, you will notice the branding changes to match our Frontpoint Green color. So either my.frontpointsecurity.com or alarm.com will give you the same user experience.