Help Center
Smart Door LockMy Smart Lock batteries died and I'm locked out of my home
Smart Door Lock
Here, you'll find support for your Smart Door Lock.
My Smart Lock batteries died and I'm locked out of my home
Try this solution

Power on the keypad to unlock the Smart Door Lock

The lock can be powered on from the outside using a 9-volt battery. You will also need 4 new AA batteries to replace the dead batteries in your Smart Door Lock.

Follow the step-by-step guide below to power on the Smart Door Lock and replace the batteries.

1

Locate the two terminals on the bottom of the Smart Door Locks keypad

2

Power on keypad using the 9-volt battery

Hold the 9-volt battery to the two terminals on the bottom of the keypad. The keypad will power on.

3

Enter PIN

Enter your 4-digit pin and tap the Check button on the keypad to unlock the Smart Door Lock.

4

Replace batteries

Replace the 4 AA batteries in the Smart Door Lock as soon as possible.

Watch the video below to learn how to replace the batteries in the Smart Door Lock:

Need more help?

Ask a different questionSmart Door Lock
Select a different product
En esta página
© Frontpoint SupportSitemap
FacebookTwitterInstagram