System and Account

To troubleshoot your system we provide specific steps accessed through your smartphone on the Frontpoint app.

To access these troubleshooting steps when there is an active trouble condition either:

• Tap on the notification sent from the app, then tap "learn more" at the bottom of the page to be directed to specific steps.

OR

• Open the Issues menu in the Frontpoint app, tap the trouble condition you'd like to resolve, then tap "learn more" at the bottom of the page to be directed to specific steps.