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System and AccountWhat's new when switching from a Simon XT Panel to a Display Hub+?

System and Account

Here, you'll find support for your Frontpoint system and account.

What's new when switching from a Simon XT Panel to a Display Hub+?

Curious about what to expect with your new Display Hub+? Here are a few key differences to get pumped about:

  • The Display Hub+ has a 7” touchscreen display to more easily control the system and see exactly what's going on in your home​. The Display Hub+ not only displays the the arming state, but it also allows you to control automation devices right on the screen.

  • Use Bluetooth disarming to protect your home and never again forget to disarm your system as you walk in the front door. Bluetooth disarming automatically disarms your system when the system is in an Armed Away status, detects a paired Bluetooth device, and the paired device has not been detected for more than 10 minutes.

    • Once a smart device is paired over Bluetooth to the Display Hub+, your device will disarm your system automatically without you having to physically interact with the system or even take your device out of your pocket.

  • Watch all of your Frontpoint security camera streams live, right on the display, and use two-way audio to hear and speak with visitors. (The Display Hub+ must be connected to Wi-Fi to stream live video).

      • Answer incoming Doorbell call notifications from your Frontpoint Doorbell Cameras and lock/unlock Smart Door Locks or arm/disarm the system right from the Doorbell Camera live stream.

  • Create custom text to voice sensor and device names that the Display Hub+ can announce, and choose from 11 chime types for each sensor. You're no longer restricted to selecting specific words to name a sensor.

  • Improved troubleshooting capabilities - ​run a variety of system tests from right from the Display Hub+ that can identify issues, and help you solve them.​

      • Perform a System check to quickly find any issues, including for the Wi-Fi connection, Cellular connection, sensor status, panel battery status, and more.​

  • Activate Scenes created on the app or website right from the Display Hub+'s display, and create or update user codes directly on the Display Hub+.

  • The Display Hub+ supports both a 2.4GHz and a 5GHz Wi-Fi connection and clearly displays the Wi-Fi connection status on the 7" touchscreen, unlike the Simon XT.

      • Wi-Fi connectivity adds an extra layer of security, enabling your Display Hub+ to keep communicating with emergency responders.

  • The Display Hub+ has support for more sensors and automation devices:

      • The Display Hub+ supports up to 128 sensors, while the Simon XT only supports up to 39 sensors.

      • The Display Hub+ also supports up to 137 automation devices, 18 more than the Simon XT, so more home automation devices, like the Outdoor Smart Plug or Smart Door Lock, can be added to your system.

  • The Display Hub+ is being continuously improved by Frontpoint, so it receives regular firmware updates to improve functionality.

      • The Simon XT no longer receives updates from the manufacturer to improve its performance and features.

  • The Display Hub+ supports up to 242 user codes- more than 25 times as many as the Simon XT.

  • Unlike the Simon XT, the Display Hub+ automatically Arm Stay's with no exit delay when armed in stay mode from the Frontpoint app, website, or directly from the panel. Quick Exit can also be used on the Display Hub+ if you prefer a chance to open/close a door while leaving the panel in Arm Stay after.

  • The Display Hub+ allows for bypassing sensors both remotely and right from the display. This can only be done manually on the Simon XT panel.

This product assistant is the Display Hub+ resource compilation for everything you need to know about your Display Hub+.

In the Hub+ product assistant you can find helpful information on setting up new features, usage tips, troubleshooting steps, and more.

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