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FAQ
My Frontpoint Account
Refer a Friend to Frontpoint
Customer Login
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Frequently Asked Questions
Here, you can find a list of our customers' most common questions and problems.
FAQs
Did you know some cities in the US are offerring a Security Camera Rebate Program?
How do the monthly billing payments work with Frontpoint?
What is the difference between the Stay and Away arming modes?
What's new when switching from a Simon XT Panel to a Frontpoint Hub?
What is Crash and Smash Protection?
False Alarm Prevention Tips
How to Inform Emergency Responders of your Pets
How do I track my order?
How do I activate a new sensor or other piece of equipment for my system?
What is Frontpoint's Warranty Policy?
What happens when my alarm goes off?
How does the 30-Day Risk-Free Trial Period work?
What is the difference between the verbal passcode and a user code?
Professional Installation Services
What's new when switching from a Simon XT Panel to a Display Hub+?
How do I setup the new system I just purchased?