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My Frontpoint Account
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Frequently Asked Questions
Here, you can find a list of our customers' most common questions and problems.
FAQs
Frontpoint New Product Survey – 1 Free Month of Service Drawing
What's new when switching from a Simon XT Panel to a Frontpoint Hub?
How do I track my order?
How do I setup the new system I just purchased?
How do I activate a new sensor or other piece of equipment for my system?
How do the monthly billing payments work with Frontpoint?
What is Frontpoint's Warranty Policy?
What is Crash and Smash Protection?
What happens when my alarm goes off?
False Alarm Prevention Tips
What is the difference between the Stay and Away arming modes?
How does the 30-Day Risk-Free Trial Period work?
What is the difference between the verbal passcode and a user code?
Professional Installation Services