To ensure sufficient Wi-Fi signal, complete these steps with the camera near its final location but prior to placing or mounting it in its final location. For this setup method, you will need a smart phone or tablet with Wi-Fi and the Frontpoint app downloaded on the device.
To install and activate the Premium Indoor Camera on your account, follow the steps below:
Bring your camera near to your desired location but wait to mount it.
Connect the camera’s ADC power adaptor and plug it into a non-switch outlet. Wait 2-3 minutes for the LED to start flashing white.
Login to the Frontpoint app on your mobile device:
Tap the menu icon () to open the navigation menu
Tap Add Device
Select Video Device
Follow the on-screen prompts until the installation is successful
Once the installation completes, verify that the camera is generating video feed. Check in the app or by going to MyFrontpoint.com.
You can now power down the camera and install it in its final location using the included hardware.
During the app setup, you will be asked to temporarily connect to a network name that resembles ALARM (XX:XX:XX). The Xs are the last six digits of the camera’s MAC address, which is located on the back of the camera or on the packaging.
Depending on whether or not firmware updates are available, the installation may take up to 15 minutes. Do not unplug from power during this upgrade.
The LED lights on the camera will change during installation. When the LED is solid green, it has successfully connected to the Wi-Fi network.
From MyFrontpoint.com, you can also change more advanced camera settings such as resolution.
If you are having issues connecting the camera to the account, power cycle the camera. A power cycle is done simply by first unplugging the power jack from the camera and then plugging it back in to restore power.
If issues persist, try resetting the camera to factory default.
Alternative Setup Methods:
If your premise does not have wireless internet or the camera will be located near the router, you can connect the camera using an ethernet cable instead of Wi-Fi. For full setup instructions, click below on "Information on Wired Connections".
If you are uncertain of your Wi-Fi credentials (network name or password) and your router has WPS (Wi-Fi Protected Setup) enabled, you can connect the camera to your network using WPS. For full setup instructions on this alternative setup method, please click below on "WPS installation set up".