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System and AccountHow can I add the Video Analytics Add-On to my Account?

System and Account

Here, you'll find support for your Frontpoint system and account.

How can I add the Video Analytics Add-On to my Account?

To add the Video Analytics Add-On to your account:

  1. Log into myfrontpoint.com or the Frontpoint mobile app.

  2. Click on "My Account" within the navigation menu.

  3. Within the Account Billing section, you will see a section for "System Add-Ons"- allowing you to manage subscriptions for additional services. Click on the pencil icon to add or delete any of the available Add-Ons.

  4. To enroll in the Video Analytics Add-On, tap "Add" in-line with the feature.

If you don't have Video Analytics and don't see the Add-On available to add, the cameras on your account are not compatible with the new feature set due to hardware limitations. Upgrade your cameras and the Video Analytics Add-On will be enabled automatically.

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