System and Account

Curious about what to expect with your new Frontpoint Hub? Here are a few key differences to get pumped about:

• The Hub’s radio is 4G/LTE, which has specific advantages over the radio in the Simon XT panel such as:

  • Higher speed

  • Improved quality/reliability of signal

  • Expanded coverage

  • Will never hit end-of-life from a carrier perspective

• The Frontpoint Hub has Wi-Fi backup, unlike the Simon XT panel.

  • Wi-Fi connectivity adds an extra layer of security in case local cell towers ever go down, enabling your Hub to keep communicating with emergency responders.

• The Hub has support for more sensors and devices:

  • The Simon XT panel supports up to 39 sensors while the Hub supports up to 80.

  • Hub supports all versions of Z-wave protocol so newer home automation devices can be added to your system.

• The Hub has LED indicators to show the arming state which are easily visible from a distance. The Simon XT panel requires you to walk up to the panel to see the arming state.

• The Hub is actively developed by Frontpoint and receives regular firmware updates to improve functionality.

  • The Simon XT panel no longer receives updates from the manufacturer to improve its performance and features.

• The Hub supports up to 50 user codes- more than 5 times as many as the Simon XT panel.

• The Hub can support multiple auxiliary keypads/touchscreens in different locations around the house. The Simon XT panel doesn’t have any auxiliary devices available from Frontpoint.

• The Hub allows for bypassing sensors remotely. This can only be done manually on the Simon XT panel.

For a general refresher on key features and benefits of your system along with how the Hub works, click below.