Skip to Content
Help Center
System and AccountFrontpoint Compliance – High Risk Jurisdictions Information

Frontpoint Compliance – Police Won’t Go Jurisdictions Information

Frontpoint Compliance – High Risk Jurisdictions Information

The following jurisdictions are considered “high risk.” By Frontpoint, meaning that either you, as the alarm system owner, and/or Frontpoint, as the alarm operator, are subject to significant fines if the police are dispatched prior to you registering your system and/or obtaining an alarm permit. Please review your jurisdiction’s requirements closely and follow all instructions to complete the permit or registration process. Once you have registered your system or obtained an alarm permit, please notify us by emailing [email protected]

Please review the application information for your jurisdiction below.

High Risk Jurisdictions

  • Baltimore City, MD..

Baltimore City, MD


What May Be Required

The False Alarm Reduction Program of the City of Baltimore requires an alarm permit for residential and commercial security alarms monitored to provide police response. There is no fee to register your alarm. The authorities may not dispatch if no permit is on file.


Application Process

To print and complete the application, please open the following pdf:
Alarm-Registration-Baltimore-MD.pdf
Please send the application to the Baltimore Police Department, False Alarm Reduction Program, 417 E Fayette Street, Room 100, Baltimore, MD 21202. You may direct questions to 410-396-3575. Once you have completed this process, please email Frontpoint Compliance at [email protected] and provide any permit or registration numbers you were assigned.


False Alarm Information

The Baltimore City Police Department is required by law to collect fees for false alarms. You are provided with 1 free false alarm response per year.

For residential and commercial alarm users, the second and third false alarms will cost $50 each, the fourth is $100, the fifth is $150 and the sixth is $200. Fines for residences continue to escalate with each occurrence up to $1,000. For commercial alarm users the fines can escalate up to $2,000 per occurrence.

Please contact us if you have any questions.

  • Baltimore County, MD.. 3

Baltimore County, MD


What May Be Required

Baltimore County requires alarm users to register their systems with Baltimore County's Alarm Reduction Team prior to use. You may be subject to a $500 fine if the police are dispatched to your home or business before your system is registered.


Application Process

  1. A permit application must be completed online, please do so at https://falsealarm.baltimorecountymd.gov/

  2. Fill out and submit the online application.

  3. The application asks for the following information about your alarm system:

  • Monitored By: Rapid Response Monitoring

  • Sold By: Frontpoint Security Solutions, LLC

Once you have completed this process, please email Frontpoint Compliance at [email protected] and provide any permit or registration numbers you were assigned.


False Alarm Information

Baltimore County is required by law to collect fees for false alarms. You are provided with two free false alarm responses per calendar year. The third and fourth false alarms will result in a fine of $50 each; the fifth is $75, and the sixth is $100. Fines continue to escalate with each false alarm up to $500 on the fourteenth and each subsequent false alarm.

Please contact us if you have any questions.

  • Charles County, MD.. 5

Charles County, MD


What May Be Required

The False Alarm Reduction Unit of Charles County requires that alarms users register the alarm system before activation. You may be subject to a fine if the police are dispatched to your home before your system is registered.


Application Process

  1. A permit application must be completed online, please do so at https://alarms.charlescountymd.gov/

  2. Fill out and submit the online application. Mail in fee if required.

  3. The application asks for the following information about your alarm system:

  • Monitored By: Rapid Response Monitoring

  • Sold By: Frontpoint Security Solutions

Once you have completed this process, please email Frontpoint Compliance at [email protected] and provide any permit or registration numbers you were assigned.


False Alarm Information

Charles County is required by law to collect fees for false alarms. You are provided with three free false alarm responses per year. The fourth false alarm will result in a $50 fine, the fifth through the seventh are $150 per occurrence and the eighth through the tenth are $200 per occurrence. The eleventh and each subsequent false alarm will result in a fine of $300 per occurrence.

Please contact us if you have any questions.

  • Los Angeles, CA.. 6

Los Angeles, CA


What May Be Required

The City of Los Angeles requires an alarm permit for residential and commercial security alarms monitored to provide police response. The initial fee for a residential or commercial permit is $43. The fee for annual renewals is $31. Alarm Permits expire after December 31st of each year and must be renewed annually. Operating an alarm system without a valid permit is a misdemeanor punishable by a fine of up to $1,000 or a year in county jail or both. Violators that are ordered to appear in court may be required to pay additional fines and penalty assessments as a result of the criminal case being filed in the County of Los Angeles Superior Court.


Application Process

  1. To complete permit application online, please visit: https://latax.lacity.org/policepermitapp

  2. Fill out and submit the online application.

  3. The application asks for the following information about your alarm system:

***Company Name: Rapid Response

***Operators Number: ACO5498

***Phone Number: 800-932-3822

Once you have completed this process, please email Frontpoint Compliance at [email protected] and provide any permit or registration numbers you were assigned.


False Alarm Information

The City of Los Angeles is required by law to collect fees for false alarms based on the number of false alarms per calendar year. For permit holders, the first false alarm is $216, the second is $266, the third is $316, and the fourth is $366. Non-permit holders are fined $316 for the first false alarm, $416 for the second, $516 for the third and $616 for the fourth. Fees may be adjusted yearly.

Operating an alarm system without a valid permit is a misdemeanor punishable by a fine of up to $1,000 or a year in county jail or both. Violators that are ordered to appear in court may be required to pay additional fines and penalty assessments as a result of the criminal case being filed in the County of Los Angeles Superior Court.


Permit Renewal Process

To renew your alarm permit, please visit: https://latax.lacity.org/oofweb/epermit/par_logon.cfm. A late penalty of $15 will be imposed for renewing your alarm permit from January 1st to March 31st. Alarm permits renewed after March 31st will be assessed a late penalty of $30, in addition to the renewal fee.

Please contact us if you have any questions.

  • Montgomery County, MD.. 8

Montgomery County, MD


What May Be Required

The False Alarm Reduction Section of Montgomery County requires an alarm permit for residential and commercial security alarms monitored to provide police response. The annual fee for a residential or commercial permit is $30. The police will not be dispatched to your home if your system is not registered and you will be subject to a fine.


Application Process

To complete the application, please visit https://fars.montgomerycountymd.gov/

  • Click on the box labeled “Register Online.”

    • Click on the box with the statement – “I have installed a new alarm system and have never previously registered with the alarm program” and then click on “Register Your Alarm.”

  • Once you are in the alarm user registration page, you must fill out the registration form completely.

    • For the Alarm Company Information Portion please select the following:

*Monitored By: Rapid Response Monitoring

*Sold By: Frontpoint Security Solutions, LLC

*Serviced By: Frontpoint Security Solutions, LLC

*Installed By: Frontpoint Security Solutions, LLC

  • Once all information is entered completely to the best of your knowledge, you will check the two boxes at the end and click on “Submit Online Form.”

    • You will then be taken to another screen where you will be provided with a copy of your alarm user registration form.

  • On this page you will see a green box in the top right corner labeled “Sign Me in Now.” You must click this box to log into your account to pay the registration fee.

  • After you login to your alarm user portal, you can click the “Pay Online” menu item and follow the prompts to finish paying the registration fee.

It is important that you click the green “sign me in now” box to complete your registration. If you do not pay the registration fee, they will send you an email indicating that your registration is not complete until payment has been received.

Any application questions may be directed to (240) 773-6300.

Once you have completed this process, please email Frontpoint Compliance at [email protected] and provide any permit or registration numbers you were assigned.


False Alarm Information

Montgomery County is required by law to collect fees for false alarms. Residential and commercial customers are provided with one free false alarm response per year. The second false alarm response is $25, the third is $50, the fourth is $75, the fifth is $100 and the sixth is $150. The false alarm fines for residential alarm users escalate up to $1,000 and the fines for commercial alarm users escalate up to $4,000.

Please contact us if you have any questions.

  • Multnomah County, OR.. 9

Multnomah County, OR


What May Be Required

Multnomah County requires an alarm permit for residential and commercial alarm systems. The annual fee is $25 for a residential permit and $75 for a commercial permit. You may be subject to a fine if the police are dispatched to your home before your system is registered.


Application Process

To print and complete the application, please open the following pdf:
Alarm-Permit-Application---Multnomah-County.pdf
Please send the application and payment to the Multnomah County False Alarm Reduction Program, PO Box 92153, Portland, OR 97292-2153. You may direct questions to (503) 251-2411. Once you have completed this process, please email Frontpoint Compliance at [email protected] and provide any permit or registration numbers you were assigned.


False Alarm Information

Residential Multnomah County is required by law to collect fees for false alarms. You are provided with one free false alarm response. The second false alarm will result in a fine of $75, the third $100, the fourth $200, and the fifth and each subsequent false alarm will result in a fine of $300. Commercial Multnomah County: Multnomah County is required by law to collect fees for false alarms. You are provided with one free false alarm response. The second false alarm will result in a fine of $150, the third $200, the fourth $250, and the fifth and each subsequent false alarm will result in a fine of $300.

Please contact us if you have any questions.

  • Oakland, CA.. 10

Oakland, CA

What May Be Required

The City of Oakland requires an alarm permit for residential and commercial security alarms monitored to provide police response. The annual fee is $25 for a residential permit and $35 for a commercial permit. You may be subject to a fine if the police are dispatched to your home before your system is registered.


Application Process

  1. A permit application must be completed online, please do so at https://www.cityalarmpermit.com/fams/Citizen/City/Oakland/ATB_Login.aspx

  2. Fill out and submit the online application. Pay online with credit card or mail in fee if necessary.

  3. The application asks for the following information about your alarm system:

***Audible/Silent: Audible

***Burglary: Yes

***Panic: Yes

***Robbery: No

***Maintained By: Frontpoint Security Solutions LLC

***Installed By: Frontpoint Security Solutions LLC

Once you have completed this process, please email Frontpoint Compliance at [email protected] and provide any permit or registration numbers you were assigned.


False Alarm Information

The City of Oakland is required by law to collect fees for false alarms. Each false burglar alarm response will result in a fine of $84 per occurrence and every false panic alarm response will be $156 per occurrence.

Please contact us if you have any questions.

  • Prince George's County, MD.. 11

Prince George's County, MD


What May Be Required

The Prince George’s County Police Department, False Alarm Reduction Unit requires that alarm users register their alarm system before use and update any changes to their application within ten days of the change. There is no fee to register a residential alarm system. There is a $50 fee to register a commercial alarm system.


Application Process

To complete the application, please visit https://www.crywolfservices.com/princegeorgescomd/

*Monitored By: Rapid Response Monitoring

*Sold By: Frontpoint Security Solutions, LLC

*Serviced By: Frontpoint Security Solutions, LLC

*Installed By: Frontpoint Security Solutions, LLC

Once you have completed this process, please email Frontpoint Compliance at [email protected] and provide any permit or registration numbers you were assigned.


False Alarm Information

The False Alarm Reduction Unit of Prince George’s County is required by law to collect fees for false alarms. You are provided with three free false alarm responses. The fourth through the sixth false alarm will result in a fine of $50 for each, the seventh through the ninth is $100 each, and the tenth through the twelfth is $150 each. The thirteenth and each subsequent false alarm response will result in a $200 fine per occurrence.

Please contact us if you have any questions.

  • San Diego, CA.. 12

San Diego, CA

What May Be Required

The City of San Diego requires 2 permits, Police and Fire, for residential and commercial security alarms monitored to provide police response. The annual fee for a police residential or commercial permit is $10. YOU WILL BE SUBJECT TO A $400 FINE IF POLICE ARE DISPATCHED BEFORE YOU ARE REGISTERED.

In addition, the fee for the Fire permit is $18.00 and must be paid separately from the Police fee. This fee is due every two years.


Application Process


Police Registration:

  1. A permit application must be completed online, please do so at https://sdpdalarmpermits.sandiego.gov

  2. Fill out and submit the online application.

  3. Please select Residential or Commercial Police in the drop-down menu for the "Location Type."

  4. Please select RAPID RESPONSE MONITORING INC (733) in the drop-down menu for the "Monitored By", "Sold By", "Serviced By", and "Installed By" fields.

  5. Submit fee.

  6. Once you have completed this process, please email Frontpoint Compliance at [email protected] and provide any permit or registration numbers you were assigned.

Fire Registration:

  1. A permit application must be completed online, please do so at https://sdpdalarmpermits.sandiego.gov

  2. Fill out and submit the online application.

  3. Please select Residential or Commercial Fire in the drop-down menu for the "Location Type."

  4. Please select RAPID RESPONSE MONITORING INC (733) in the drop-down menu for the "Monitored By", "Sold By", "Serviced By", and "Installed By" fields.

  5. Submit fee.

  6. Once you have completed this process, please email Frontpoint Compliance at [email protected] and provide any permit or registration numbers you were assigned.


False Alarm Information

Police Alarm Permit:

False alarm activations within a 365-day period will result as follows:

  • 1st Occurrence: $100

  • 2nd Occurrence: $200

  • 3rd Occurrence: $300

  • 4th Occurrence: $400

  • 5 or more occurrences: $500 each

  • No Permit Penalty: $400.00

Fire Alarm Permit:

Two (2) false alarms per calendar year (January 1 to December 31) are allowed without penalty or fee. Subsequent false alarms of three or more in the same calendar year are subject to the following fees and penalties:

  • 3rd Occurrence: $195

  • 4th Occurrence: $305

  • 5th Occurrence: $525

  • 6 or more occurrences: $2,285 each

If the number of false alarms exceed the allowable amounts per calendar year (one (1) for Police or two (2) for Fire-Rescue), your permit is subject to revocation.

Please contact us if you have any questions.

  • Washington County, OR.. 14

Washington County, OR


What May Be Required

Washington County requires an alarm permit for residential and commercial alarm systems. The annual fee for a residential or commercial permit is $20. You may be subject to a fine if the police are dispatched to your home before your system is registered.


Application Process

To print and complete the application see the pdf below:
Alarm-Permit-Registration---Washington.pdf
Please send the application and payment to the Washington County Sheriff’s Office, Alarm Permits, 215 SW Adams Ave., MS #32, Hillsboro, OR 97123. Once you have completed this process, please email Frontpoint Compliance at [email protected] and provide any permit or registration numbers you were assigned.


False Alarm Information

Washington County is required by law to collect fees for false alarms. The first false alarm response will result in a fine of $13, the second and third will each be $13 plus $38/car, and the fourth is $126 plus $38/car. Please refer to the Schedule of Alarm Ordinance Fees and Penalties handout for more information.

Please contact us if you have any questions.

© Frontpoint SupportSitemap
FacebookTwitterInstagramEmployee Login