Professional Installation Services

HelloTech, a leader in professional installation services, has partnered with top tech brands and retailers and is now a Frontpoint affiliate!

While Frontpoint makes setup easy, some customers may need extra assistance. To ensure accessibility for everyone, we teamed up with HelloTech, the best in the industry.

With over a million services completed and a 4.7-star customer rating, HelloTech has highly vetted technicians in all 50 states. They offer a "Peace of Mind Guarantee" to ensure your satisfaction.

Pricing starts at $99 when booked directly with HelloTech, but the final cost depends on your security system and location. You will see the full cost before completing your booking.

Here's what to expect:

1. Read the pre-booking checklist below to prepare for a successful installation.

2. Make your appointment online by following this link: here.

3. Enter your zip code and select "Get Your Price." If the service is available in your area, you will see options for standard pricing or HelloTech membership pricing. The base price for the standard option is $99, which includes the installation of any indoor cameras. Additional service fees may apply based on your location, but these will be clearly shown upfront.

4. After selecting your service, click "Book Now."

5. On the Alarm Installation Screen, answer the following questions:

   • What kind of alarm system do you have? (Answer: Frontpoint Home Security)

   • What is the model? (Answer: Frontpoint Home Security System)

   • What type of mobile device are you using to control your system? (Choose your device type)

   • How many total sensors are included in your security package? (Your base package includes up to 10 sensors; every additional 10 sensors incur an extra charge of $5.)

   • Select specific components for your system by checking any that apply.

This appointment can cover initial installation, panel replacement, or adding new sensors to an existing system. The standard service includes indoor camera installation. If you have outdoor cameras, doorbell cameras, or smart locks, you will need to add them separately to your cart.

• Smart lock installations start at an additional $99.

• Doorbell cameras start at an additional $99.

• Each outdoor camera installation (either the Outdoor Camera or Premium Floodlight Camera) starts at an additional $100.

1. Once you have added all necessary services to your cart, select "Standard Price" unless you want a third-party subscription with HelloTech. Create an account as prompted and complete your booking.

2. After selecting all desired services, click "Checkout."

3. Fill in your contact information and select “Continue."

4. Fill in your address information and select "Next."

5. Choose a time or times you will be available for installation and select "Continue."

6. Proceed to payment by clicking "Continue to Order Review."

If you need to change your appointment later, you can do so online through HelloTech. They will send you appointment reminders with information on how to make changes.

For questions or concerns regarding your appointment, please contact HelloTech at 1-844-986-4945, as we cannot assist with third-party services.

Pre-booking checklist:

• Ensure your equipment arrives at least one day before your scheduled appointment to avoid shipping delays. Check the tracking number from Frontpoint for delivery updates.

• You must be present during the appointment, as the technician will teach you how to use the Frontpoint system and app. If you are not there, the technician will leave, and you will be charged for the visit.

• Pricing starts at $99 but may increase based on the equipment you need installed. Expect to pay $99 for panel and sensor setup, plus possible service fees, $99 for a smart lock installation, $99 for a doorbell camera installation, and $100 for each outdoor camera installation.

• Ensure your home meets the requirements for the equipment you purchased:

  • Outdoor Camera: An outdoor electrical outlet within 15 feet of the desired mounting location or a cable hole for the power cable. A Wi-Fi network with at least 2 Mbps upload speed per camera at the mounted location is required. Check your upload speed here.

  • Premium Floodlight Camera: Either an outdoor electrical outlet within 9.5 feet of the desired mounting location and mounting accessory, or a hole to route the power cable to an indoor outlet. A Wi-Fi network with at least 2 Mbps upload speed per camera at the mounted location is required.

  • Wired Doorbell Camera: Existing doorbell wiring must be in place. A mechanical doorbell is needed. If your home doesn't meet these requirements, consider purchasing the Wireless Doorbell Camera instead. A Wi-Fi network with at least 2 Mbps upload speed is also required.

  • Indoor Camera, Premium Indoor Camera, or Wireless Doorbell Camera: A Wi-Fi network with at least 2 Mbps upload speed is required.

  • Door or Window Sensor: Ensure you have enough sensors for all doors and windows you wish to protect.

Please note that the standard 30-day Risk-Free Trial Period for new system purchases does not include professional installation services. Since payment for installation is made to a third-party entity, we cannot process any reimbursements. The Risk-Free Trial Period for your new system starts immediately upon equipment arrival.