Here, you'll find support for your Wireless Doorbell Camera & Smart Chime.
My Smart Chime is disconnecting from the network
Try this solution
Improve network connection by moving the Smart Chime closer to your router
The communication strength of a connection naturally fluctuates, so you may not see a connection issue immediately after installation. Disconnection could be caused by poor Wi-Fi or placement. Click the step-by-step guide below to resolve the issue.